Of all the functions in an FQHC, human resources seems to be the one that has a “personality,” frequently reflecting its leader, and that is very rarely a good thing. Every function [...]
The “compa-ratio” is such a silly and deceptive “metric” that even not knowing much at 25 years old (longer ago than I care to admit) I could not bring myself to use it in [...]
For those who haven’t read Daniel Pink’s “Drive,” the best-selling book on what really motivates us today, make the time to do so, because it will illustrate to you quite [...]
Before I returned to Merces Consulting, I spent many years working on my own and raising my family. During that time I managed to keep busy doing independent consulting, the majority of which [...]
Resolution #8 – Examine your base pay program from the perspective of employees, and ask yourself whether they can “predict” changes to their pay. For the vast majority of jobs, hourly wages or [...]
Better data drives better decisions. To help FQHCs make sense of the “information” they are getting on trends in family practice provider recruiting, Merces conducted a one-week [...]
Resolution #7 – Link performance management programs directly to the expectations of the job as outlined in effective job descriptions. We’ve mentioned this before, but it bears repeating [...]